Warranty

PLEASE READ PRIOR TO SHELTER SET-UP

Z-Shade Shelters are designed as temporary sun shelters. They are not designed for long term seasonal use or to provide shelter from rain or wind. Z-Shade shelters are designed for daily outings or activities where ease of set-up and take down are required.

Do not leave Z-Shade Shelters up for extended periods. Z-Shade Shelters should never be used or left unattended in windy or rainy conditions.

 

FAILURE TO USE SHELTER PROPERLY CAN VOID WARRANTY

 

2 YEAR LIMITED WARRANTY
Z-Shade Company Ltd., manufacturer of the product, warrants to the original purchaser who provides a dated sales receipt from an Authorized Dealer, each part of the Z-Shade
product to be free from defects in material or workmanship for a period of two (2) years after the date of original purchase. The Z-Shade frame is covered under a limited
two (2) year warranty and guarantees the frame to be free from defects in material or workmanship. This warranty applies only for normal and expected uses, as determined by
the manufacturer.

Z-Shade Company Ltd. obligation and liability under this warranty is limited to the repair or replacement (at its option) of the product or its parts, after its own review and examination.

RETURN GOODS: Before returning any part or product to Z-Shade, please phone or write to obtain specific return shipping instructions. All shipping costs must be prepaid, and
Z-Shade is not responsible for products damaged in transit.

CONDITIONS: This warranty shall be void as to any product which has been altered or modified in any manner. This warranty does not apply to damages caused by wind, rain, or
other forces of nature, not to accidental or deliberate damage of the product, nor to use of the product that does not conform with the product instructions.

This warranty is provided in lieu of all other warranties, expressed or implied.

Download Warranty Claim Form